Statistics

Here we report on the complaints we received about government departments and public bodies and how they were resolved. Further on, we give more details about the complaints we received about individual public bodies and departments.

Year at a glance An overview of the numbers of complaints received and resolved in 2010-11 Overview of complaint handling The most common reasons for complaints and the outcomes secured during 2010-11 Complaints received by government department Complaint handling by government department and public body Complaints received, resolved through our intervention, accepted for investigation and reported on Top ten public bodies The top ten public bodies by number of complaints received, interventions, investigations and reports issued Look up complaints figures by… Search by government department or public body to find the number of complaints received and resolved in 2010-11