Complaints accepted for investigation by government department
More than a quarter of the complaints we accepted for investigation were about the Ministry of Justice. It is the sponsor body for the Legal Services Commission, HM Courts Service and the Office of the Public Guardian – three of the ten public bodies we accepted the most complaints for investigation about. Of these, only HM Courts Service was also among the ten public bodies we received the most complaints about, suggesting we accepted proportionally higher numbers of complaints for investigation about the Legal Services Commission and the Office of the Public Guardian.
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