UK Border Agency	26	92%
Child Support Agency	14	93%
Independent Case Examiner	14	43%
HM Revenue & Customs	10	60%
Children and Family Court Advisory and Support Service	8	87%
The Adjudicator’s Office	6	50%
HM Courts Service	6	83%
Jobcentre Plus	5	100%
The Office of the Public Guardian	5	100%
Criminal Injuries Compensation Authority	3	100%
Land Registry	3	100%

Number of complaints reported on Uphold rate

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The public bodies with the lowest uphold rates were arms length complaints handlers – we upheld or partly upheld 50 per cent of complaints investigated about the Adjudicator’s Office and 43 per cent about the Independent Case Examiner.

For two bodies, there were three complaints investigated and reported. This generates a list of eleven bodies overall.