We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We investigate complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
About the role
As an External Clinical Adviser, you will be joining our team of more than 900 clinically qualified professionals who support our lay-led casework teams with the provision of clinical professional advice on complaints requiring clinical input.
Our Clinical Advice Support Team will approach you as required with a non-obligatory offer to provide advice, guiding you through our process, and linking you with a dedicated Lead Clinician to ensure you have all the support you need.
Advice will be requested as either a written report or a discussion with a caseworker depending on the complexity and nature of the complaint.
We ask for all External Advisers to be employed within the NHS, registered with their relevant regulatory body (GMC, NMC, HCPC, etc) and hold qualifications and experience relevant to their specialty, enabling them to advice on clinical issues within complaints.
We invite applications from suitably qualified clinicians across the whole range of NHS roles, although the volume of work we can offer is of course dependent on demand across different clinical areas.
This is an exciting opportunity to help make a difference.
The work we do is extremely important in righting individual wrongs, informing public policy and driving improvements across the NHS.
How to apply
Please submit your CV to firstname.lastname@example.org