Alex Robertson is the Executive Director for External Affairs and Insight. He is responsible for making sure PHSO uses the insights from their casework to improve public services, as well as overseeing the organisation’s Transformation Programme. Alex joined the organisation from the Electoral Commission in July 2016 shortly after the EU referendum which he was responsible for delivering as the organisation’s Programme Director. He held a similar role for the Scottish referendum (September 2014) and in his permanent role as Communications Director oversaw multi-million pound campaigns to promote voter registration. Before joining the Electoral Commission Alex held senior policy and communication positions at the Catholic Agency for Overseas Development (CAFOD) and Transport for London. He is a governor and Chair of the Resources Committee at his local school in Harpenden.