The Ombudsman's Public Lecture 2020

The Parliamentary and Health Service Ombudsman and the University of Manchester have taken the decision to postpone the Ombudsman’s Public Lecture 2020, which was scheduled to take place on 5 May.

This is following Government advice to avoid large gatherings to reduce social contact and limit the spread of Coronavirus (Covid-19). 

A new date will be set as soon as possible. If you have already signed up to attend, we'll be in touch once new arrangements have been made. If you have any queries please email

About the lecture

This year our lecture will focus on improving patient safety and using evidence and insight to prevent suicide in mental health care. 

Guest speaker Professor Louis Appleby will share insights into how health care services can be made safer for people at risk of suicide.

Professor Appleby will draw on twenty years of research to demonstrate:

  • the importance of connecting learning from ‘big data’ with the individual experiences of bereaved families
  • how this can be used to drive improvements in mental health patient safety.

He will also consider the value of creating a ‘learn not blame’ culture that uses learning from serious incidents to improve the quality of mental health services.

About our speaker

Professor Appleby is Director of Psychiatry at the University of Manchester and Director of the National Confidential Inquiry into Suicide and Safety in Mental Health. He also leads the National Suicide Prevention Strategy for England.

Professor Appleby’s lecture will be followed by a response from Rob Behrens. This will include reflections on the themes we see in our casework, such as those highlighted in our Missed Opportunities report.

Further details

Please contact for further details.