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Complaints to the Ombudsman about the communication of changes in the state pension age for women

On 8 October, we issued a proposal to investigate a sample of complaints about the communication of changes in the state pension age for women and associated issues. 

We have since been notified that the High Court will be considering similar issues in a judicial review. It would not be practical or proportionate for us to investigate while similar issues are being considered by the Court. We will therefore await the outcome of Court proceedings before we decide whether we can and should investigate.

We will take no further action on the complaints we have received so far, or on any new complaints we receive, until the Court proceedings have concluded and we have considered the outcome of the judicial review. 

Related links

Information for complainants
Information for MPs


Further information

Contact Parliamentary and Health Service Ombudsman press office:

Jeanette Ward, External Communications Manager
Email: jeanette.ward@ombudsman.org.uk
Tel: 0300 061 4639 

Out of office hours contact 
Email: press@ombudsman.org.uk
Tel: 0300 061 4444