Annual data on complaints

Each year, we publish data about the number of complaints we receive about the NHS in England and UK government services, and the decisions we make on these complaints. This data covers the period from 1 April to 31 March each year and shows the decisions we made at each stage in the process.

View 2024 to 2025 complaints data for:

the NHS in England

UK government services

Download the data

You can also download the annual complaints data in a .csv file below.

If you need the data in a different format, please email publicaffairs@ombudsman.org.uk.

Data from previous years

Read more information about this data.

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