We are the Public Service Ombudsman

We independently investigate complaints about the NHS in England and UK government services. Our service is free, fair and open to everyone.

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How to make a complaint

We’ve changed our name so it is clearer what we do. This means more people can find us, understand what we do and trust us to put things right.

How we've helped others

Every day we help people who feel they have been let down by the NHS in England and UK government services.

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