Family failed by Trust’s decision to remove specialist care, Ombudsman finds
29 August 2019
Gloucestershire Care Services NHS Trust failed in its duty to provide good clinical care for a boy with a life-threatening condition, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. Dylan Gray was born with congenital central...
Ombudsman comments on PACAC report on the NHS care and treatment of people with eating disorders
18 June 2019
The Public Administration and Constitutional Affairs Committee (PACAC) has published a report on NHS care and treatment of people with eating disorders , which followed up on the recommendations in our Ignoring the Alarms report published in December 2017. Commenting...
Ombudsman calls for national review of former NHS Trust’s failure to keep patients safe
12 June 2019
The Parliamentary and Health Service Ombudsman has today called for a national review into years of potential failings to ensure patient safety at the North Essex Partnership University NHS Foundation Trust (NEP)  . This follows the Ombudsman’s investigations into...
Surgery error left man in pain and needing second operation, Ombudsman finds
24 May 2019
A man had to have the same operation twice after a surgical error meant a painful lump was not removed from his back, an investigation by the Parliamentary and Health Service Ombudsman has found. The routine operation to remove a...
Mother of murder victim failed by probation provider, Ombudsman finds
25 April 2019
A grieving family was let down by Dorset, Devon & Cornwall Community Rehabilitation Company (CRC) due to a number of failings after the tragic murder of their son and brother Adrian Munday, an investigation by the Parliamentary and Health Service...