News

On Friday 6 March, the High Court refused permission for the judicial review sought by the Charity Commission in relation to two investigations we completed in March 2024 . PHSO investigated complaints about how the Commission handled concerns regarding serious...

Hospital staff used a teenage boy to tell his Deaf mother that her father might die that day, an investigation by England’s Health Ombudsman has found. The boy’s grandfather, Alan Graham, 75, was born Deaf and his first language was...

An investigation by England’s Health Ombudsman following the death of a 67-year-old woman has triggered a systemic review of cancer treatment and diagnosis wait times at Mid and South Essex NHS Foundation Trust. The Parliamentary and Health Service Ombudsman (PHSO)...

The Mental Health Act has received Royal Assent. In early 2024, our report , Discharge from mental health care: making it safe and patient-centred highlighted the trauma and tragedies that can occur when mistakes are made as people leave hospital...

A 45-year-old man with disabilities could still be alive if he had been given antibiotics earlier, an Ombudsman investigation has found. The father-of-two died after he was referred to hospital for intravenous (IV) antibiotics for a urine infection but had...