Making a complaint

Find out everything you need to know about making a complaint about the NHS in England or a UK government service.

What is your complaint about?

This video explains how we can help you when you bring us your complaint.

How we deal with complaints

Find out:

- what happens when we get your complaint
- how we decide whether to investigate
- what to expect if we do.

Find out more about how we deal with complaints

How we've helped others

Every day we help people who feel they have been let down by the NHS in England and UK government services.

See how we've helped

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