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Complaint forms

Before you download a complaint form

Please make sure that we are the right organisation to look at your complaint and that it is ready for us. If you are not sure, our complaint checker tool will help you. It only takes a few minutes.

There is more information on our site about what we can help with and where to go if we can't help. If you are still not sure, please call us on 0345 015 4033.

You can also find out what sort of information we ask you for on our complaint form.

We want to hear about your complaint in your own words. We know some people find Artificial Intelligence (AI) tools such as ChatGPT helpful when completing forms. Please be aware that AI-generated text can sometimes make complaints too complicated or include legal references that are not relevant. This may increase the time it takes us to review your complaint or we may need to ask you to resubmit it. Find out more about using AI to help you bring your complaint to us. 

Complaint form for NHS services in England

You can make a complaint using our online complaint form. The person making the complaint will need to register and login to do this.

Or you can download one of the forms below.

Complaint form for UK government services

You can make a complaint using our online complaint form. The person making the complaint will need to register and login to do this. 

Or you can download one of the forms below, fill it in and ask an MP to sign it and send it to us. You can find your MP here.

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