News
Pedestrian hit by cyclist sent home from A&E with undiagnosed fractured skull
17 September 2024
A young pedestrian who was knocked over by a cyclist was sent home from Accident and Emergency (A&E) with an undiagnosed fracture to her head after doctors failed to properly assess her, England’s Health Ombudsman has found. The Parliamentary and...
Press releases
Ombudsman comments on the Darzi review of NHS performance
11 September 2024
On Wednesday 11 September, Lord Ara Darzi published his report, ' I ndependent Investigation of the National Health Service in England '. Lord Darzi's review of the NHS was commissioned by the Health Secretary Wes Streeting shortly after the General...
Media statements
Home Office is wrongly denying compensation to Windrush victims
5 September 2024
Almost half a million pounds in compensation has been secured following investigations by the Parliamentary and Health Service Ombudsman (PHSO) for people wrongly denied payment by the Windrush Compensation Scheme. The Ombudsman found that the Scheme, set up by the...
Press releases
Ombudsman warns of surge in maternity investigations
19 August 2024
England’s Health Ombudsman has warned that women and babies are being put at risk after a worrying rise in the number of investigations about maternity care. The Parliamentary and Health Service Ombudsman (PHSO) is urging the Government and NHS leaders...
Press releases
Woman repaid thousands after healthcare provider failed to properly assess and fund her mother’s care
8 August 2024
A woman has been repaid over £37,000 after England’s health Ombudsman found that a healthcare provider failed to properly assess and fund her mother’s care. The Parliamentary and Health Service Ombudsman (PHSO) is urging Integrated Care Boards (ICB) to learn...
Press releases