Doctors failed to spot cancer ‘red flags’ for a year
3 June 2023
Doctors failed to diagnose a woman’s colon cancer for a year despite her having ‘red flag’ symptoms. In May 2019, Charlie Puplett, 45, began raising concerns with her GP surgery in Yeovil about unexplained weight loss, lack of appetite, change...
Press releases
PHSO to resign membership of European Ombudsman Institute
4 April 2023
Parliamentary and Health Service Ombudsman Rob Behrens has announced his immediate resignation from the European Ombudsman Institute (EOI) following revelations that its Secretary General, Dr Josef Siegele, aided the illegal deportation of Ukrainian children from Austria to Russia. Dmytro Lubinets...
Press releases
PHSO response to PACAC inquiry report
31 March 2023
The Public Administration and Constitutional Affairs Committee has today published its report following our 2021-22 scrutiny session. We are pleased to see recognition of our proactive approach to managing the demand on our service, which included investment in recruitment and...
Media statements
Ombudsman comments on University Hospitals Birmingham review
28 March 2023
Ombudsman Rob Behrens comments on the NHS Birmingham and Solihull Integrated Care Board review into University Hospitals Birmingham NHS Foundation Trust. “This report will make hard reading for the new leadership and sets the scale of the challenge they face...
Media statements
Repeated failings putting women and babies at risk
28 March 2023
Too many women and babies are being put at risk as expectant and new parents are repeatedly ‘failed’ by maternity services, according to England’s Health Ombudsman. In a new report, the Ombudsman warns that despite a number of major reviews...
Press releases