News
Hospital staff failed man living with HIV by unnecessarily delaying surgery
1 December 2023
A hospital that unnecessarily delayed a man’s surgery at the last minute because he had HIV failed in their care, according to England’s Health Ombudsman. The 48-year-old from Walsall, who does not want to be named, had been due to...
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Hospital’s failing led to postman’s death following football injury
13 November 2023
A man died after doctors missed a fatal blood clot which developed after routine knee surgery, England’s Health Ombudsman has found. The man’s death has now been ruled as avoidable by the Parliamentary and Health Service Ombudsman (PHSO). The man...
Press releases
Dental complaints on the rise
30 October 2023
Complaints about NHS dental practices have risen by two-thirds with access, treatment, and fees, common causes for concern, according to England’s Health Ombudsman. The number of complaints to the Parliamentary and Health Service Ombudsman (PHSO) about dentists increased by 66%...
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More action on sepsis needed as NHS Ombudsman still seeing same failings a decade on
25 October 2023
The UK’s Health Ombudsman has warned that sepsis is still taking too many lives due to the same hospital failings we were seeing over ten years ago. Despite some progress on diagnosis and treatment of sepsis since the publication of...
Press releases
Ombudsman Rob Behrens comments on CQC State of Care report
20 October 2023
Ombudsman Rob Behrens comments on the report released today by the Care Quality Commission (CQC) which assesses health and social care in England. The report found that workforce pressures have escalated. The number of people on waiting lists for treatment...
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