The Ombudsman’s Annual report and accounts 2024 to 2025

17 July 2025

Front cover of reportOur Annual report and accounts 2024 to 2025 give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive. We lay our annual reports before Parliament each year.

You can read more about the Chief Executive's reflections on the annual report in her blog.