About us
We are the Parliamentary Health Service Ombudsman, an independent national ombudsman service. We are here to make final decisions on complaints that are yet to be resolved by the NHS in England, UK government departments, and some other public organisations. We do this fairly and transparently without taking sides, and our service is completely free.
About the role
We're looking for a proactive and dynamic Liaison & Training Officer to work as part of a team to support and contribute to the delivery of PHSO’s engagement work in order to develop, maintain and enhance PHSO’s relationships with its external stakeholders.
The successful candidate will represent PHSO by carrying out a range of engagement activities and training with external stakeholders, promoting awareness and understanding of PHSO’s service and strategy and helping to improve public service complaint handling via PHSO’s Complaint Standards, alongside PHSO’s broader outreach activities.
The successful candidate will have experience of working with staff at all levels to support them in delivering projects, along with excellent communication skills, including verbal and written and the ability to confidently present to public audiences. You will have an understanding of the UK government and parliament.
How to apply
Please submit your CV by 10am 06/06/2022.