Interpreters
If you do not speak English well and want to speak to us in your own language, we can get an interpreter on the telephone.
Please call us on 0345 015 4033 and tell us which language you speak or email publicservice@ombudsman.org.uk.
Translate web pages
You can translate pages on this website using the built-in translation feature in your web browser. This is free and works on most devices.
Google Chrome
Right-click anywhere on the page and select 'Translate to [your language]'. You can also select a different language from the translation bar that appears at the top of the screen.
Microsoft Edge
Right-click anywhere on the page and select 'Translate to [your language]'. You can change the language using the translation bar at the top of the screen.
Safari (Apple devices)
If available, select the translation icon in the address bar and choose your preferred language.
Please note that automatic translations may not always be fully accurate.