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Blowing the whistle: an investigation into the Care Quality Commission’s regulation of the Fit and Proper Persons Requirement

Recommendations

We recommend that within eight weeks of this report, the CQC should:

  • send a formal apology to Ms K for the injustice and distress that their actions have caused her
  • offer £500 to Ms K in recognition of the injustice caused to her
  • review their learning from this case and report back to us on the improvements they have made to demonstrate rigour in their FPPR considerations.