Reports about government | Public Service Ombudsman

Complaints about UK government departments and agencies 2017-18

17 December 2018

In 2017-18, we handled 6,606 complaints from the public about government departments, their agencies and other UK public organisations.

Reports about government

Driven to despair

19 October 2016

Our investigation into how drivers have been let down by the Driver and Vehicle Licensing Agency

Reports about government

Warm Front: how early engagement with the Ombudsman helps to resolve complaints

23 June 2014

This report on our investigations into three complaints about the Warm Front scheme shows how a government department has taken positive action in response to our involvement.

Reports about government

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