Organisation type:
69
Total number of complaints received in 2024 to 2025Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
25
Resolved with agreement of complainant:
0
Detailed investigation
Accepted for detailed investigation:
2
Fully upheld:
2
Partly upheld:
2
Not upheld:
2
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
33
% Upheld or partly upheld:
67
%