Organisation type:
254
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
90
Resolved with agreement of complainant:
1
Detailed investigation
Accepted for detailed investigation:
8
Fully upheld:
2
Partly upheld:
7
Not upheld:
2
Resolved with agreement of complainant:
1
Discontinued:
0
Number of complaints upheld
Upheld:
17
% Upheld or partly upheld:
75
%