County Durham and Darlington NHS Foundation Trust

94
Total number of complaints received in 2024 to 2025

Initial checks and primary investigation

Complaints resolved by mediation:
0
Decided following primary investigation:
32
Resolved with agreement of complainant:
2

Detailed investigation

Accepted for detailed investigation:
8
Fully upheld:
0
Partly upheld:
7
Not upheld:
2
Resolved with agreement of complainant:
0
Discontinued:
0

Number of complaints upheld

Upheld:
0
%
Upheld or partly upheld:
78
%