Organisation type:
165
Total number of complaints received in 2025 to 2026
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
36
Resolved with agreement of complainant:
0
Detailed investigation
Accepted for detailed investigation:
6
Fully upheld:
2
Partly upheld:
5
Not upheld:
4
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
18
%
Upheld or partly upheld:
64
%