East Lancashire Hospitals NHS Trust

91
Total number of complaints received in 2024 to 2025

Initial checks and primary investigation

Complaints resolved by mediation:
0
Decided following primary investigation:
27
Resolved with agreement of complainant:
0

Detailed investigation

Accepted for detailed investigation:
6
Fully upheld:
0
Partly upheld:
4
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
0

Number of complaints upheld

Upheld:
0
%
Upheld or partly upheld:
80
%