Organisation type:
241
Total number of complaints received in 2025 to 2026
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
72
Resolved with agreement of complainant:
5
Detailed investigation
Accepted for detailed investigation:
4
Fully upheld:
0
Partly upheld:
4
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
0
%
Upheld or partly upheld:
80
%