Organisation type:
93
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
2
Decided following primary investigation:
25
Resolved with agreement of complainant:
0
Detailed investigation
Accepted for detailed investigation:
3
Fully upheld:
1
Partly upheld:
3
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
20
% Upheld or partly upheld:
80
%