Organisation type:
267
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
1
Decided following primary investigation:
68
Resolved with agreement of complainant:
5
Detailed investigation
Accepted for detailed investigation:
12
Fully upheld:
0
Partly upheld:
10
Not upheld:
4
Resolved with agreement of complainant:
0
Discontinued:
1
Number of complaints upheld
Upheld:
0
% Upheld or partly upheld:
67
%