Organisation type:
83
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
4
Decided following primary investigation:
28
Resolved with agreement of complainant:
3
Detailed investigation
Accepted for detailed investigation:
4
Fully upheld:
0
Partly upheld:
1
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
0
% Upheld or partly upheld:
50
%