Organisation type:
144
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
3
Decided following primary investigation:
47
Resolved with agreement of complainant:
1
Detailed investigation
Accepted for detailed investigation:
7
Fully upheld:
0
Partly upheld:
4
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
0
% Upheld or partly upheld:
80
%