Organisation type:
129
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
35
Resolved with agreement of complainant:
1
Detailed investigation
Accepted for detailed investigation:
5
Fully upheld:
3
Partly upheld:
4
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
1
Number of complaints upheld
Upheld:
33
% Upheld or partly upheld:
78
%