Organisation type:
339
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
81
Resolved with agreement of complainant:
0
Detailed investigation
Accepted for detailed investigation:
17
Fully upheld:
2
Partly upheld:
19
Not upheld:
4
Resolved with agreement of complainant:
0
Discontinued:
1
Number of complaints upheld
Upheld:
8
% Upheld or partly upheld:
81
%