Organisation type:
214
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
67
Resolved with agreement of complainant:
2
Detailed investigation
Accepted for detailed investigation:
8
Fully upheld:
3
Partly upheld:
4
Not upheld:
0
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
43
% Upheld or partly upheld:
100
%