Organisation type:
80
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
32
Resolved with agreement of complainant:
1
Detailed investigation
Accepted for detailed investigation:
7
Fully upheld:
1
Partly upheld:
5
Not upheld:
3
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
11
% Upheld or partly upheld:
67
%