Organisation type:
50
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
0
Decided following primary investigation:
12
Resolved with agreement of complainant:
0
Detailed investigation
Accepted for detailed investigation:
2
Fully upheld:
1
Partly upheld:
7
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
11
% Upheld or partly upheld:
89
%