Reports about NHS | Public Service Ombudsman

Ignoring the alarms: How NHS eating disorder services are failing patients

8 December 2017

Report of an investigation that found that Averil Hart's tragic death from anorexia would have been avoided if the NHS had cared for her appropriately. The report highlights 5 areas of focus to improve eating disorder services.

Reports about NHS

Dying without dignity

20 May 2015

End of life care could be improved for up to 355,000 people a year in England, according to a report published today by the Parliamentary and Health Service Ombudsman

Reports about NHS

My expectations for raising concerns and complaints

18 November 2014

This vision aims to align the health and social care sector on what good looks like from the user perspective when raising concerns and complaints about health and social care.

Reports about NHS

Time to act: Severe sepsis: rapid diagnosis and treatment saves lives

12 September 2013

This is our first clinical report. It focuses on ten complaints we investigated about patients with severe sepsis who did not receive the treatment they urgently needed.

Reports about NHS

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