Black Country Integrated Care Board

Organisation type:
16
Total number of complaints received in 2024 to 2025

Initial checks and primary investigation

Complaints resolved by mediation:
0
Decided following primary investigation:
9
Resolved with agreement of complainant:
1

Detailed investigation

Accepted for detailed investigation:
2
Fully upheld:
1
Partly upheld:
0
Not upheld:
0
Resolved with agreement of complainant:
0
Discontinued:
0

Number of complaints upheld

Upheld:
100
%
Upheld or partly upheld:
100
%