East of England Ambulance Service NHS Trust

Organisation type:
57
Total number of complaints received in 2024 to 2025

Initial checks and primary investigation

Complaints resolved by mediation:
0
Decided following primary investigation:
25
Resolved with agreement of complainant:
0

Detailed investigation

Accepted for detailed investigation:
1
Fully upheld:
1
Partly upheld:
1
Not upheld:
1
Resolved with agreement of complainant:
0
Discontinued:
0

Number of complaints upheld

Upheld:
33
%
Upheld or partly upheld:
67
%