Organisation type:
49
Total number of complaints received in 2024 to 2025
Initial checks and primary investigation
Complaints resolved by mediation:
2
Decided following primary investigation:
19
Resolved with agreement of complainant:
4
Detailed investigation
Accepted for detailed investigation:
4
Fully upheld:
0
Partly upheld:
1
Not upheld:
3
Resolved with agreement of complainant:
0
Discontinued:
0
Number of complaints upheld
Upheld:
0
% Upheld or partly upheld:
25
%