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Our business plan 2018-19
16 April 2018
Our plan sets out how we intend to deliver against the first year of the new three year strategy.
Corporate publications
Cover for PHSO annual report and accounts 2016-17
Annual report 2016-17
18 July 2017
Our 2016-17 annual report gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive. We lay our annual reports before Parliament each year.
Corporate publications
Business plan 2017-18
26 May 2017
Our business plan for 2017-18 sets out our strategic objectives, success criteria and key deliverables for the year.
Corporate publications
Cover for Joint working team focus report December 2016
Working together to investigate health and social care complaints
22 December 2016
A new report by the Local Government Ombudsman and Parliamentary and Health Service Ombudsman explains the work of the ombudsmen’s Joint Working Team, which was set up in 2015 to investigate the most complex joint health and social care complaints.
Corporate publications
Graphic from annual report 2015-16
Annual report 2015-2016
3 November 2016
Our 2015-16 annual report gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive. We lay our annual reports before Parliament each year.
Corporate publications
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