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Ombudsman comments on dental charging study by Which?
19 January 2015
Parliamentary and Health Service Ombudsman, Julie Mellor, said: We know from our casework that dentists as well as patients are confused about NHS dental charges and that dentists need to communicate better with their patients. We will soon be publishing...
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Ombudsman welcomes sepsis improvement measures
1 January 2015
Julie Mellor, the Parliamentary and Health Service Ombudsman, said: We warmly welcome these actions across the health system on recognising and treating sepsis, which taken together could help save up to 12,500 lives each year. 'The measures will also be...
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Statement on Patients Association report
18 November 2014
A Parliamentary and Health Service Ombudsman spokesperson said: 'Every time someone has a poor experience of our service it really matters to us and we work hard to put things right. 'As announced last month, we've embarked on the second...
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