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Ombudsman responds to PACAC review of quality of NHS investigations report
2 June 2016
Parliamentary and Health Service Ombudsman Julie Mellor said: Our recent report highlighted the worrying variation in the quality of NHS complaints investigations and has supported the select committee (PACAC) in its scrutiny of government. 'We are pleased the committee's report...
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Sir Alex Allan
5 April 2016
In the light of the findings of the Employment Tribunal case which referred to Mr Martin in his former capacity as a non-executive director at Derbyshire Healthcare NHS Foundation Trust, the Board of PHSO has asked Sir Alex Allan former...
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Mr Mick Martin
5 April 2016
On 7 March 2016 Mr Mick Martin agreed to take paid leave to enable him to take time away to reflect on his position. Mr Martin has decided to resign from his position, recognising the impact recent events have had...
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Ombudsman responds to MPs’ report on HS2 Ltd
23 March 2016
Responding to a report on HS2 Ltd by MPs on the Public Administration and Constitutional Affairs Committee, which follows one of our investigations, Parliamentary and Health Service Ombudsman, Julie Mellor, said: This is a great example of how a small...
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Ombudsman responds to CAB report on learning from mistakes
1 March 2016
Responding to the Citizens Advice Bureau (CAB) report Learning from mistakes, Parliamentary and Health Service Ombudsman, Julie Mellor, said: We know from our own work that many people don’t complain when they are unhappy with a public service because they...
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Ombudsman calls for action on sepsis
27 January 2016
Parliamentary and Health Service Ombudsman Julie Mellor said: Too many people are still dying from sepsis more than two years after our report revealed that thousands of lives could be saved if action was taken to improve diagnosis and treatment...
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