Media statements

The Cabinet Office has published its response to the consultation to create a single public services ombudsman for England. The Local Government Ombudsman (LGO) and Parliamentary and Health Service Ombudsman (PHSO) jointly said: The current complaint system is far too...

Parliamentary and Health Service Ombudsman, Julie Mellor, said: Most nurses and midwives work very hard to provide the best possible care for patients but there is still a worrying variation in the quality of maternity care across the NHS. 'Our...

Parliamentary and Health Service Ombudsman Julie Mellor said:

Deputy PHSO Ombudsman Mick Martin comments on the CQC State of Care report.

PHSO Ombudsman comments on NMC decision to introduce revalidation process for nurses and midwives.

PHSO Ombudsman Julie Mellor responds to HSCIC data on written complaints in the NHS 2014-15.

PHSO Ombudsman Julie Mellor comments on NICE draft end of life care guidance.

When patients are discharged unsafely from hospital it can have a devastating impact on them and their families.

Julie Mellor, the Parliamentary and Health Service Ombudsman, said: We have been calling for a single public service ombudsman to make it much simpler and easier to complain about public services in England and we are delighted that the government...

On 25 March the Cabinet Office launched a public consultation on the future of public service Ombudsmen. We welcome this consultation. It offers an important opportunity for the wider public to participate in the debate and will hopefully represent a...