News

Rob Behrens, Parliamentary and Health Service Ombudsman responds to today's publication of the Care Quality Commission’s State of Care report: 'Those who work in health and social care do a tremendous job despite difficult challenges. However, the concerns raised today...

The Parliamentary and Health Service Ombudsman announced today that former Chief Medical Officer, Sir Liam Donaldson has been appointed as Independent Adviser to a major review of the Ombudsman’s clinical advice process. The Ombudsman has also announced today the launch...

A 26-year-old woman’s death from sepsis was avoidable, an investigation by the Parliamentary and Health Service Ombudsman has found. Staff at Doncaster and Bassetlaw Hospitals NHS Foundation Trust did not diagnose and treat the life-threatening condition quickly enough, and she...

We have issued the following statement to national, trade and regional press following NHS Digital’s annual publication of statistics on NHS written complaints today. Overall complaints rose slightly compared to last year (208,626, up 0.1 per cent on last year)...

Commenting on Age UK's new report on how the safety net for older people living at home is failing, ahead of their For Later Life conference, Parliamentary and Health Service Ombudsman Rob Behrens said: ' We know from our casework...