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Julie Mellor welcomes new Local Government Ombudsman
11 January 2017
Parliamentary and Health Service Ombudsman, Julie Mellor, said: We are delighted that Michael King has been appointed as the new Local Government Ombudsman. He brings a wealth of experience and outstanding vision to the role, ultimately helping to bring justice...
Media statements
Ombudsmen issue report showing benefits of integrating health and social care complaints investigations
22 December 2016
Adopting an integrated approach to investigating complaints about health and social care has led to significant benefits, according to a new report by the Local Government Ombudsman (LGO) and Parliamentary and Health Service Ombudsman (PHSO). Published today, the report explains...
Press releases
Ombudsman upholds three in four complaints about the Home Office, report reveals
21 December 2016
Incorrect decisions, delays and wrong advice are the top reasons for the Parliamentary and Health Service Ombudsman upholding the highest proportion of complaints about the Home Office than any other government department, a report published today reveals. The report outlines...
Press releases
Ombudsmen welcome plan for new Public Services Ombudsman
5 December 2016
The Cabinet Office has today published a draft Public Service Ombudsman Bill, which would bring together the Local Government Ombudsman and the Parliamentary and Health Service Ombudsman, to create a new Ombudsman service, to make it easier and more straightforward...
Media statements
Complaints about avoidable deaths and delayed cancer diagnosis not being dealt with properly by the NHS, Ombudsman report reveals
31 October 2016
People who complain to the NHS are often denied the answers they so desperately need, leaving them no choice but to bring their complaints to the Ombudsman’s service.
Press releases