Morecambe Bay Investigation report
6 March 2015
Mick Martin, Managing Director at the Parliamentary and Health Service Ombudsman said: The Morecambe Bay Investigation report revealed significant failings in care and treatment and we sympathise with the families who lost loved ones. 'We fully support the report and...
Parliamentary and Health Service Ombudsman’s statement in response to the Morecambe Bay inquiry
3 March 2015
Mick Martin, Managing Director at Parliamentary and Health Service Ombudsman said: We welcome the report's recommendations. The proposed review of the NHS complaints system to improve the quality of complaint handling at a local level is a step forward and...
Man dies of blood clot following GPs failures
2 March 2015
A man died because of a blood clot in a vein after two GPs in Yorkshire failed to adequately assess him, an investigation by the Parliamentary and Health Service Ombudsman found. The man, who endured several weeks of pain in...
Ombudsman Service investigation finds Pension Service mistake
27 February 2015
An elderly woman’s family has received £26,000 after a Parliamentary and Health Service Ombudsman investigation found that she had lost out on three years of help with housing benefits
Parliamentary and Health Service Ombudsman statement on NHS staff survey
24 February 2015
A Parliamentary and Health Service Ombudsman spokesperson said: Although 73% of NHS staff believe their organisation acts on concerns and complaints made by patients, NHS organisations need to do more to create a culture that listens and learns when things...