Ombudsman comments on Home Office response to our investigation report into a complaint by Mrs A
29 January 2015
Julie Mellor, Parliamentary and Health Service Ombudsman said: A mother and her family were forced to endure a living nightmare for months on end because of the Home Office's repeated mistakes. Our investigation found vital opportunities to protect the family...
Landmark decision to make lives of mothers and babies safer
28 January 2015
Our casework revealed that the lives of mothers and babies could be put at risk because of an inherent conflict of interest in the supervision of midwives. The King's Fund was commissioned by the Nursing and Midwifery Council to draw...
Ombudsman comments on Victims' Code
27 January 2015
Parliamentary and Health Service Ombudsman, Julie Mellor, said: We have seen examples where victims have been let down because agencies have failed to recognise the rights they are entitled to under the Victims’ Code . 'We welcome Baroness Newlove’s review...
Ombudsman’s statement in response to the Health Select Committee’s report on complaints and raising concerns
21 January 2015
Our statement in response to the Health Select Committee’s report on complaints and raising concerns.