News

Julia Tabreham, founder and chief executive of Carers Federation, and Ruth Sawtell, who has an extensive complaint handling, health regulation and audit background, have been appointed to the Parliamentary and Health Service Ombudsman’s board as non-executive directors. Julia has strong...

On 25 March the Cabinet Office launched a public consultation on the future of public service Ombudsmen. We welcome this consultation. It offers an important opportunity for the wider public to participate in the debate and will hopefully represent a...

We are calling for 'no wrong door' to complaining to make it much simpler and easier to complain about public services in England after the government announced the start of a consultation into ombudsman reform today. Parliamentary and Health Service...

A young farmer has now received the £45k he was denied by the Rural Payments Agency, following a Parliamentary and Health Service Ombudsman investigation. The farmer, in his 20s, from Herefordshire had been complaining to the Rural Payments Agency for...

A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found. The vulnerable partially sighted lady was admitted to University Hospital Southampton NHS Trust...