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... remedy. 5.2 The Ombudsman's guidance on financial remedy:/www.ombudsman.org.uk/organisations-we- · investigate/putting- things-right/financial-remedy · 5.3 NHS ...

Introduction This document gives our views on the Principles that should guide how public bodies provide remedies for injustice or hardship resulting from ...

The Principles for Remedy accords with HM Treasury's guidelines on remedy as set out in Managing Public Money5 and is cited as best practice in the NHS Finance ...

Any guidance or procedure that public bodies use to decide remedies should be flexible enough to enable the public body to consider fully: the individual ...

... Ombudsman's Principles 2009: the Ombudsman's Principles of Good Administration, of Good Complaint Handling and for Remedy are broad statements of what ...

• The Ombudsman recommends that NHS organisations refer to 'Our Guidance · on Financial Remedy' when deciding what an appropriate payment is. • When a ...

The guide and DWP's Financial redress for Maladministration Policy and Guiding Principles include the Principles for Remedy guidance that the public body should ...

Financial remedy · Information for organisations: writing action plans · Read our guidance on financial remedy. Information ...

Putting things right Providing fair and proportionate remedies is an integral part of good complaint handling. Where a public body has failed to get it ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... See the guidance on Who can make a complaint and what consent do they need.