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If you are Deaf or hard of hearing

Sign Video service

You can use the Sign Video service to contact our Customer Services team. This will put you through to a signing service who will act as a BSL interpreter. Find our more about how this service works.

Our BSL videos

We provide some of our video content in British Sign Language (BSL)

Subtitles on our published videos

We make sure that all of our videos are subtitled in English. Our videos are hosted on YouTube and you can switch on the subtitles by tapping or clicking on the 'CC' icon. If you use a screen reader, this article may help you navigate through a YouTube video depending on the equipment you use.