Press releases

A change in how British people and health professionals talk about death is needed to avoid delays in crucial conversations about end-of-life care, resulting in traumatic consequences for patients and their families, England’s Health Ombudsman has warned.  In a new...

England’s NHS Ombudsman has warned that cancer patients could be put at risk because of over-stretched and exhausted health staff working in a system at breaking point and delays in diagnosis and treatment. The Parliamentary and Health Service Ombudsman (PHSO)...

The safety of mental health patients is being put at risk when they leave inpatient services, leading to a continuous revolving door of care and discharge, England’s Health Ombudsman has warned. In a new report that examines issues in transferring...

A hospital that unnecessarily delayed a man’s surgery at the last minute because he had HIV failed in their care, according to England’s Health Ombudsman. The 48-year-old from Walsall, who does not want to be named, had been due to...

A man died after doctors missed a fatal blood clot which developed after routine knee surgery, England’s Health Ombudsman has found. The man’s death has now been ruled as avoidable by the Parliamentary and Health Service Ombudsman (PHSO). The man...

Complaints about NHS dental practices have risen by two-thirds with access, treatment, and fees, common causes for concern, according to England’s Health Ombudsman. The number of complaints to the Parliamentary and Health Service Ombudsman (PHSO) about dentists increased by 66%...

The UK’s Health Ombudsman has warned that sepsis is still taking too many lives due to the same hospital failings we were seeing over ten years ago. Despite some progress on diagnosis and treatment of sepsis since the publication of...

Doctors missed a man’s stroke which led him to suffer another one and go temporarily blind. The man said that the experience had changed him from ‘an outgoing social person, to a sheltered man living in fear that he is...

A pregnant woman with a mood disorder was left ‘confused and terrified’ after doctors failed to realise she was in labour and refused to call her partner to be with her. The 39-year-old from Buckinghamshire who has cyclothymia, which is...

Parliamentary and Health Service Ombudsman (PHSO) Rob Behrens is in Bristol on Wednesday 16 and Thursday 17 August for the second in a series of regional roadshows to speak to members of the local community about the issues they face...